Cookie Policy
Understanding how carnoviahub uses tracking technologies
Last Updated: March 15, 2025
What Are Cookies and Tracking Technologies?
Cookies are small text files that websites place on your device when you visit them. Think of them as digital notes that help websites remember your preferences and improve your experience. At carnoviahub, we use various tracking technologies beyond traditional cookies, including web beacons, pixels, and local storage mechanisms.
These technologies serve multiple purposes - from remembering your login status to helping us understand which features you find most valuable. When you visit carnoviahub.com, different types of tracking technologies work together to create a personalized experience while maintaining your privacy preferences.
Most modern browsers accept cookies automatically, but you maintain complete control over these settings. Our platform is designed to respect your choices while providing the best possible experience for managing your finances.
Types of Tracking Technologies We Use
Essential Cookies
These are absolutely necessary for carnoviahub to function properly. They enable core features like secure login, session management, and basic navigation. Without these, you wouldn't be able to access your account or use our financial tools effectively.
Functional Cookies
These remember your preferences and settings, such as your preferred currency display, dashboard layout, and notification preferences. They make your experience more personalized and efficient each time you visit.
Analytics Cookies
We use these to understand how you interact with our platform - which features you use most, where you spend time, and how we can improve. This data helps us enhance our financial tools and create better user experiences.
Performance Cookies
These help us monitor and improve the technical performance of our platform. They track loading times, identify errors, and ensure our financial calculators and tools work smoothly across all devices.
How We Use Tracking Data
The information we collect through tracking technologies serves several important purposes that directly benefit your experience on carnoviahub. We analyze usage patterns to identify which financial tools are most valuable to our users, allowing us to prioritize improvements and develop new features that matter most.
For example, if we notice that many users access our budget calculator immediately after viewing expense reports, we might integrate these features more closely. This data-driven approach helps us create a more intuitive platform that anticipates your needs.
- Personalizing your dashboard layout and default settings
- Remembering your preferred financial categories and tags
- Improving the accuracy of our financial planning tools
- Identifying and fixing technical issues quickly
- Enhancing security by detecting unusual account activity
- Optimizing mobile performance for better accessibility
Data Retention and Storage
We don't keep tracking data indefinitely. Essential cookies typically last for the duration of your session, while functional cookies that remember your preferences may be stored for up to two years. Analytics data is aggregated and anonymized after six months, meaning it can't be traced back to individual users.
Your Data, Your Control
You can request deletion of your tracking data at any time by contacting us directly. We'll remove all non-essential cookies and stored preferences within 30 days of your request, though this may affect your user experience on future visits.
Managing Your Cookie Preferences
You have multiple options for controlling how cookies work on your device. Most browsers allow you to view, manage, and delete cookies through their settings menu. Here's how to access these controls in popular browsers:
Browser | Cookie Settings Location |
---|---|
Chrome | Settings → Privacy and Security → Cookies and other site data |
Firefox | Settings → Privacy & Security → Cookies and Site Data |
Safari | Preferences → Privacy → Manage Website Data |
Edge | Settings → Site Permissions → Cookies and stored data |
Keep in mind that blocking all cookies might affect your ability to use certain features of carnoviahub. We recommend allowing essential cookies while adjusting preferences for analytics and functional cookies based on your comfort level.
Third-Party Tracking
carnoviahub integrates with carefully selected third-party services to enhance your experience. These might include analytics providers, security services, and financial data aggregators. Each third party operates under their own privacy policies, and we ensure they meet our standards for data protection.
We don't allow third parties to collect personal information for their own marketing purposes through our platform. Any data sharing is strictly limited to improving our services or ensuring security and compliance with financial regulations.
You can opt out of most third-party tracking by adjusting your browser settings or using privacy-focused browser extensions. However, some integrations are essential for features like secure payment processing and fraud detection.
Mobile App Tracking
Our mobile applications use similar tracking technologies adapted for mobile environments. This includes app analytics, crash reporting, and feature usage tracking. Mobile operating systems provide their own privacy controls that you can use to limit tracking across all apps.
On iOS, you can manage tracking permissions through Settings → Privacy & Security → Tracking. Android users can control ad personalization and app tracking through Settings → Google → Ads. These system-level controls work alongside any preferences you set within the carnoviahub app itself.
Updates to This Policy
We review and update this cookie policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform before the changes take effect.
Minor updates, such as clarifications or additional examples, may be made without advance notice. We always indicate the last update date at the top of this policy, so you can easily see when changes were made.
Questions About Our Cookie Policy?
If you have questions about how we use cookies or want to exercise your data rights, please contact us:
Email: info@carnoviahub.com
Phone: +27732724968
Address: Office No 1 Collett Square, 32 York Street, George South, George, 6530, South Africa